Let's walk
your facility.
Tell us what is going on at the building. We schedule a walkthrough, then come back with a written scope and a number — not a brochure.
Tell us about the building.
Name, company and one way to reach you are required. Everything else helps us show up prepared.
What happens next.
What happens after I request a walkthrough?
Nexara calls back to schedule a time to walk the building — including before or after your normal operating hours if that works better. After the walkthrough, you receive a written scope defining what is cleaned, how often, and to what standard, along with pricing.
No pricing is quoted before the building is seen. A number produced without a walkthrough is a guess, and guesses are how facility managers end up with a scope that does not match what they actually needed.
What should I have ready before the walkthrough?
Approximate square footage, the mix of floor types in the building, current operating hours, any known pain points with your existing cleaning, and any compliance or documentation requirements your facility has. None of this is required to schedule — it just makes the walkthrough faster and more useful.
- Approximate square footage, by area if the building has distinct zones
- Floor types present — VCT, carpet, sealed concrete, epoxy, natural stone, terrazzo
- Current operating hours and any shift patterns cleaning needs to work around
- Specific pain points with current cleaning, if any — not just "needs to be better"
- Any compliance, inspection or documentation requirements the facility already follows
What does the written scope and proposal actually contain?
The written scope defines exactly what is cleaned, how often, and to what inspection standard — room by room or zone by zone, not a vague summary. It includes the escalation contact, any specialized services bundled in, and the price tied to that specific scope.
- Frequencies by area — nightly, weekly, monthly, quarterly, as appropriate
- The inspection standard the account is measured against
- Any specialized services included — floor care, carpet, windows, high dusting, pressure washing
- The escalation contact for reporting a problem
- Pricing tied to the scope described, not a generic rate card
This is the document referenced throughout the site as the thing an account is held to — see how it fits into the overall process on the home page, or how it's built for a specific service on any services page.
How is pricing built, and why isn't a number given up front?
Pricing is built from the factors that actually drive labor and material cost: square footage, floor types, frequency, facility type, and any specialized or regulated requirements. No dollar figures are published here because those factors vary too much between buildings for a general number to be honest.
Factors that shape a Nexara price, and why each one matters
Square footage
- Why it matters to price
- Direct driver of labor hours per visit
Floor types present
- Why it matters to price
- Different floors need different methods, equipment and cycle lengths
Frequency requested
- Why it matters to price
- Nightly service costs differently than weekly or monthly
Facility type / industry
- Why it matters to price
- GMP, life sciences and K-12 carry documentation or chemistry requirements that affect labor and materials
Access and scheduling window
- Why it matters to price
- After-hours, weekend or production-window work affects staffing
| Factor | Why it matters to price |
|---|---|
| Square footage | Direct driver of labor hours per visit |
| Floor types present | Different floors need different methods, equipment and cycle lengths |
| Frequency requested | Nightly service costs differently than weekly or monthly |
| Facility type / industry | GMP, life sciences and K-12 carry documentation or chemistry requirements that affect labor and materials |
| Access and scheduling window | After-hours, weekend or production-window work affects staffing |
How quickly can service actually start after the walkthrough?
Timing depends on the scope and the facility's own transition needs, especially if an existing vendor is being replaced without a coverage gap. There is no fixed standard turnaround published here; the callback after your request is where a realistic timeline gets discussed for your specific building.
See service areas if the question is whether your location is covered at all before scheduling, or about for how the owner-led escalation structure works once service is underway.
Scoping questions.
Is the walkthrough free?
There is no charge published here for a walkthrough or the written scope that follows it — the process described on this page is what happens after you submit a request. Confirm any specifics when Nexara calls you back.
Do I have to commit to a contract to get a written scope and price?
The written scope and price are what you receive after the walkthrough, before any commitment is made. It is the document you use to decide whether to move forward, not something delivered only after signing.
Can I request a walkthrough for a specific project, like a one-time floor job, instead of a full program?
Yes. The contact form and phone line handle both one-time specialized work and full recurring programs the same way — a walkthrough first, then a scope and price sized to what was actually requested.
What if I don't know my square footage or floor types exactly?
That's normal, and it's part of what the walkthrough figures out precisely. Rough estimates are enough to schedule; exact numbers get confirmed on site.
Can I reach the owner directly instead of going through a form?
Yes. Call 909-750-2614 directly, or email info@nexarafs.com. The contact form is one path in, not the only one — every path reaches the same owner-led point of contact.
Does Nexara work with facilities that operate nights or weekends?
Yes. Service is scheduled around your operating hours, including nights and weekends, which is confirmed and built into the written scope rather than assumed from a standard business-hours template.
What if my facility has a compliance requirement I'm not sure how to describe?
Describe it as best you can when you request the walkthrough — Nexara will ask the follow-up questions needed to understand it on site rather than expecting a facility manager to translate it into cleaning-industry terms first.
Reviewed by Nexara Facility Services · Updated