Privacy Policy

Nexara Facility Services (“Nexara,” “we,” “us”) operates https://nexarafs.com. This policy explains what information we collect through this website and how we handle it.

Information we collect

We collect only the information you choose to give us. When you submit the walkthrough request form, that includes your name, company name, email address, phone number, and any facility details or message you provide.

Our server also records the IP address a form submission came from and the time it was submitted. We use this solely to prevent automated spam and abuse of the form.

How we use it

• To respond to your request and schedule a facility walkthrough
• To prepare a scope of work and pricing for your facility
• To communicate with you about services you have asked about

What we do not do

We do not sell, rent, or trade your information. We do not share it with third parties for their marketing purposes. We do not send marketing email to people who have not asked to hear from us.

Service providers

We use third-party providers to operate this website: Vercel (hosting), Resend (delivering form submissions to our inbox) and Google Analytics (measuring site usage, described below). These providers process data only to provide that service to us. We do not authorize them to use your information for any other purpose.

Cookies and analytics

We use Google Analytics 4 to understand how the site is used: which pages are visited, how visitors arrive, the type of device and browser, an approximate location (city or region, derived by Google from your IP address), and whether a visitor submits the contact form or taps the phone number or email link. Google Analytics sets first-party cookies (named _ga and _ga_*) to tell visits apart. It does not give us your name or contact details, and we do not combine it with information you submit through the form.

We have not enabled Google's advertising features, we do not run advertising on this site, and we do not use advertising or cross-site tracking cookies. You can block Google Analytics with your browser's cookie settings or with Google's opt-out browser add-on. Google's use of this data is described in How Google uses information from sites that use its services.

Data retention

We keep inquiry information for as long as needed to respond and, if you become a client, for the duration of our business relationship and any period required for our records. You may ask us to delete your inquiry at any time.

Your California privacy rights

California residents may request that we disclose what personal information we have collected about them, request deletion of that information, and request correction of inaccurate information. We will not discriminate against you for exercising these rights. To make a request, email info@nexarafs.com or call 909-750-2614.

This site does not respond to browser Do Not Track signals, because we do not track visitors across third-party websites.

Children

This site serves commercial and institutional clients and is not directed to children under 13. We do not knowingly collect information from children.

Changes

If we change this policy, we will update the date at the top of this page.

Contact

Questions about this policy: info@nexarafs.com or 909-750-2614.